Payment Policy
At Veltrix Elite Containers, we keep payments simple, secure, and transparent. This page covers every accepted method, billing terms, financing, deposits, taxes, and how we handle refunds and disputes.
Last updated: June 25, 2026
| Methods Cards, PayPal, Wire, ACH, COD, Financing | Security SSL + PCI-compliant processors | Invoicing Itemized — no hidden fees | Business NET 30 for bulk orders of 5+ |
| 1.Accepted Payment Methods | 2.Payment Terms by Order Type |
| 3.Currency & Exchange Rates | 4.Payment Security |
| 5.Invoicing & Receipts | 6.Financing Options |
| 7.Deposits for Custom Orders | 8.NET 30 Business Terms |
| 9.Late Payment & Non-Payment | 10.Refunds & Chargebacks |
| 11.Sales Tax | 12.Payment Disputes |
| 13.Contact Us |
Accepted Payment Methods
Choose whichever works best for you — every option below is fully supported for container purchases and services:
Visa, Mastercard, American Express, and Discover — credit and debit.
Time: Instant | Fees: None from us | Security: 3D Secure
Pay via PayPal balance, linked bank account, or linked card.
Time: Instant | Fees: None from us | Security: PayPal fraud protection
Direct domestic bank-to-bank transfer via ACH.
Time: ACH 1–3 business days | Details: Instructions sent on confirmation
Pay in full upon delivery. Available for select U.S. orders only.
Limit: Up to $10,000 | Requires: Pre-approval — call +1 573-238-8504
Spread the cost over time through approved lending partners.
Approval: 24–48 hrs | Terms: 12/24/36/60 mo | Requires: Credit check
Buy on credit, pay within 30 days. For bulk orders of 5+ containers.
Approval: 3–5 days | Minimum: 5 containers | Late Fee: 1.5%/mo
Payment Terms by Order Type
What you pay and when depends on the kind of order:
Your total covers the container price, delivery to your location, and applicable sales tax. Every quote is fully itemized before you commit.
Currency & Exchange Rates
All prices and quotes are in U.S. Dollars (USD). Because we sell and deliver within the United States only, all payments are processed in USD.
All transactions are billed and settled in U.S. Dollars. We sell and deliver within the United States only.
Payment Security
Every transaction is protected by multiple layers of security:
- SSL/TLS encryption on all data between your browser and our servers.
- No card storage — full card numbers and CVV are never kept on our servers; card data stays with our PCI-compliant processors.
- 3D Secure (Verified by Visa, Mastercard SecureCode, Amex SafeKey) for extra card authentication.
- Fraud monitoring — suspicious transactions may be flagged for review (possible 1–2 day delay).
- Secure wire instructions sent only from our verified business email. We never ask you to wire to a personal account.
Payments through Veltrix Elite Containers are protected with the same standards used by major banks. We invest in strong security infrastructure to keep your financial information protected.
Invoicing & Receipts
Every order comes with a clear, itemized invoice listing your order number, container details (name, size, condition grade, specs), unit price, delivery cost, sales tax, total due, payment method, and billing/delivery addresses.
A payment receipt is emailed on successful payment, an order confirmation follows once accepted, and a dispatch notice is sent when your container leaves the depot. Need a duplicate invoice or a formal quote? Email Sales@veltrixelitecontainers.com with your order number.
Financing Options
Shipping containers are a big investment, so we offer third-party financing through approved lending partners:
Deposits for Custom Orders
Custom-modified containers (offices, kiosks, homes, pools, retail, etc.) require a deposit before fabrication begins:
The deposit covers materials (steel, lumber, insulation, doors, windows, electrical and plumbing components, paint), labor (welding, cutting, wiring, plumbing, insulation, finishing, inspection), and the base container allocated to your project.
Once fabrication begins, the 50% deposit is non-refundable — it covers materials purchased and labor committed. Please finalize all specs, dimensions, features, and finishes first. Change orders afterward may add cost and time.
NET 30 Business Terms
Qualifying businesses can receive containers now and pay within 30 days. Eligibility requires a 5+ container order, a registered business entity, a completed credit application, a business credit history review, and at least 3 trade references. Applications are reviewed in 3–5 business days.
Invoices unpaid after 30 days incur a 1.5%/month late fee (18% annually). Accounts 60+ days overdue may have terms suspended, future orders held, and balances referred to collections — with the Buyer responsible for collection costs and reasonable attorneys’ fees.
Late Payment & Non-Payment
Here’s what happens in late or non-payment situations:
Refunds & Chargebacks
Approved refunds go back to your original payment method:
Reach us at Sales@veltrixelitecontainers.com or +1 573-238-8504 first — most issues resolve in 1–3 business days, far faster than a 30–90 day chargeback. We’ll contest chargebacks on legitimate, fulfilled orders with full documentation.
Sales Tax
We collect sales tax where we have a tax obligation (nexus), calculated automatically at checkout based on your delivery address.
- Arizona orders: As an Arizona business (2512 E Magnolia St, Phoenix, AZ 85034), Arizona-delivered orders are subject to Arizona transaction privilege (sales) tax plus local taxes.
- Taxable delivery: Where delivery charges are taxable, tax applies to both the container price and the delivery fee.
- Tax-exempt buyers: Email a valid exemption/resale certificate to Sales@veltrixelitecontainers.com before ordering. Status must be set before payment.
Payment Disputes
Spot an error, discrepancy, or unauthorized charge? Email Sales@veltrixelitecontainers.com or call +1 573-238-8504 with your order number and a description. We investigate within 1–3 business days, verify the charge, and issue a correction or refund promptly if an error is found. Unsatisfied? Request a management review, then escalate via your payment provider or the process in our Terms of Service.
If we make a billing error — overcharge, duplicate, or wrong amount — we correct it promptly and refund any overpayment within 5 business days.
Contact Us
Address: 2512 E Magnolia St, Phoenix, AZ 85034, USA
Phone: +1 573-238-8504
Email: Sales@veltrixelitecontainers.com
Hours: Monday–Friday, 9:00 AM – 5:00 PM (Mountain Time)
Include your order number with billing questions. For financing, tell us which container(s) interest you. We respond within 1 business day.