Payment Policy

At Veltrix Elite Containers, we keep payments simple, secure, and transparent. This page covers every accepted method, billing terms, financing, deposits, taxes, and how we handle refunds and disputes.

Last updated: June 25, 2026

Methods
Cards, PayPal, Wire, ACH, COD, Financing

Security
SSL + PCI-compliant processors

Invoicing
Itemized — no hidden fees

Business
NET 30 for bulk orders of 5+

Contents

1.Accepted Payment Methods	2.Payment Terms by Order Type
3.Currency & Exchange Rates	4.Payment Security
5.Invoicing & Receipts	6.Financing Options
7.Deposits for Custom Orders	8.NET 30 Business Terms
9.Late Payment & Non-Payment	10.Refunds & Chargebacks
11.Sales Tax	12.Payment Disputes
13.Contact Us

Accepted Payment Methods

Choose whichever works best for you — every option below is fully supported for container purchases and services:

Credit & Debit Cards· Instant

Visa, Mastercard, American Express, and Discover — credit and debit.

Time: Instant | Fees: None from us | Security: 3D Secure

PayPal· Buyer Protection

Pay via PayPal balance, linked bank account, or linked card.

Time: Instant | Fees: None from us | Security: PayPal fraud protection

Bank Wire Transfer· Preferred for large orders

Direct domestic bank-to-bank transfer via ACH.

Time: ACH 1–3 business days | Details: Instructions sent on confirmation

Cash On Delivery· Select US orders

Pay in full upon delivery. Available for select U.S. orders only.

Limit: Up to $10,000 | Requires: Pre-approval — call +1 573-238-8504

Third-Party Financing· Monthly plans

Spread the cost over time through approved lending partners.

Approval: 24–48 hrs | Terms: 12/24/36/60 mo | Requires: Credit check

NET 30 Business Terms· Approved businesses

Buy on credit, pay within 30 days. For bulk orders of 5+ containers.

Approval: 3–5 days | Minimum: 5 containers | Late Fee: 1.5%/mo

Payment Terms by Order Type

What you pay and when depends on the kind of order:

Order Type	Payment	When Due	Notes
Standard Container	100% of total	At time of order	Container + delivery + tax. Dispatched on payment confirmation.
Custom Container — Deposit	50% of total	At time of order	Initiates fabrication. Non-refundable once it begins.
Custom Container — Balance	Remaining 50%	Upon completion	Due before delivery. Build photos provided for review.
Bulk Order (NET 30)	100% of invoice	30 days from invoice	Requires approved business credit. Minimum 5 containers.
Rental — Initial	First month + deposit	At lease signing	Deposit refundable on acceptable return.
Rental — Ongoing	Monthly rental fee	1st of each month	Auto-charged to card on file or NET 30 invoiced.
Expedited Shipping	Price + surcharge	At time of order	15–50% surcharge (Priority or Rush).

What’s included in the total
Your total covers the container price, delivery to your location, and applicable sales tax. Every quote is fully itemized before you commit.

Currency & Exchange Rates

All prices and quotes are in U.S. Dollars (USD). Because we sell and deliver within the United States only, all payments are processed in USD.

USD only
All transactions are billed and settled in U.S. Dollars. We sell and deliver within the United States only.

Payment Security

Every transaction is protected by multiple layers of security:

SSL/TLS encryption on all data between your browser and our servers.
No card storage — full card numbers and CVV are never kept on our servers; card data stays with our PCI-compliant processors.
3D Secure (Verified by Visa, Mastercard SecureCode, Amex SafeKey) for extra card authentication.
Fraud monitoring — suspicious transactions may be flagged for review (possible 1–2 day delay).
Secure wire instructions sent only from our verified business email. We never ask you to wire to a personal account.

Your payment is safe
Payments through Veltrix Elite Containers are protected with the same standards used by major banks. We invest in strong security infrastructure to keep your financial information protected.

Invoicing & Receipts

Every order comes with a clear, itemized invoice listing your order number, container details (name, size, condition grade, specs), unit price, delivery cost, sales tax, total due, payment method, and billing/delivery addresses.

A payment receipt is emailed on successful payment, an order confirmation follows once accepted, and a dispatch notice is sent when your container leaves the depot. Need a duplicate invoice or a formal quote? Email Sales@veltrixelitecontainers.com with your order number.

Financing Options

Shipping containers are a big investment, so we offer third-party financing through approved lending partners:

Detail	Information
Eligible Products	New and used containers, custom modifications, chassis/trailers
Minimum Financed	$2,500
Available Terms	12, 24, 36, or 60 months
Interest Rates	Varies by lender, credit profile & term — competitive rates from 5.99% APR
Down Payment	Typically 10–20% (varies by lender)
Requirements	Personal or business credit check
How to Apply	Call +1 573-238-8504 or email Sales@veltrixelitecontainers.com — approval in 24–48 hrs
Early Payoff	Most plans allow early payoff with no penalty (varies by lender)

Deposits for Custom Orders

Custom-modified containers (offices, kiosks, homes, pools, retail, etc.) require a deposit before fabrication begins:

Stage	Amount	When Due	Refundable?
Initial Deposit	50% of total	Upon approval of quote	Yes — if fabrication hasn’t started, minus 10% admin fee.
Final Balance	Remaining 50%	Upon completion	N/A — covers completed work.

The deposit covers materials (steel, lumber, insulation, doors, windows, electrical and plumbing components, paint), labor (welding, cutting, wiring, plumbing, insulation, finishing, inspection), and the base container allocated to your project.

Non-refundable after fabrication starts
Once fabrication begins, the 50% deposit is non-refundable — it covers materials purchased and labor committed. Please finalize all specs, dimensions, features, and finishes first. Change orders afterward may add cost and time.

NET 30 Business Terms

Qualifying businesses can receive containers now and pay within 30 days. Eligibility requires a 5+ container order, a registered business entity, a completed credit application, a business credit history review, and at least 3 trade references. Applications are reviewed in 3–5 business days.

NET 30 late payment
Invoices unpaid after 30 days incur a 1.5%/month late fee (18% annually). Accounts 60+ days overdue may have terms suspended, future orders held, and balances referred to collections — with the Buyer responsible for collection costs and reasonable attorneys’ fees.

Late Payment & Non-Payment

Here’s what happens in late or non-payment situations:

Situation	Consequence
Card declined at checkout	Order not processed. You’re notified and can retry with another method within 48 hours.
Wire not received in 5 days	Order held while we confirm. Cancelled after 10 business days without payment.
NET 30 — 1 to 30 days late	1.5% monthly late fee. Reminder sent. NET 30 privileges under review.
NET 30 — 31 to 60 days late	Additional fees. Terms suspended. Future orders require prepayment.
NET 30 — 60+ days overdue	Referred to collections. Buyer responsible for all costs and fees.
Custom balance unpaid	Container held; $25/day storage after 14-day grace; may be sold after 90 days.

10.

Refunds & Chargebacks

Approved refunds go back to your original payment method:

Payment Method	Refund Method	Processing Time
Credit/Debit Card	Refund to original card	5–10 business days
PayPal	Refund to PayPal account	3–5 business days
Bank Wire / ACH	Wire to original account	10–15 business days
Cash on Delivery	Check or wire transfer	10–15 business days
Financing / Loan	Refund to lending partner	15–20 business days

Talk to us before a chargeback
Reach us at Sales@veltrixelitecontainers.com or +1 573-238-8504 first — most issues resolve in 1–3 business days, far faster than a 30–90 day chargeback. We’ll contest chargebacks on legitimate, fulfilled orders with full documentation.

11.

Sales Tax

We collect sales tax where we have a tax obligation (nexus), calculated automatically at checkout based on your delivery address.

Arizona orders: As an Arizona business (2512 E Magnolia St, Phoenix, AZ 85034), Arizona-delivered orders are subject to Arizona transaction privilege (sales) tax plus local taxes.
Taxable delivery: Where delivery charges are taxable, tax applies to both the container price and the delivery fee.
Tax-exempt buyers: Email a valid exemption/resale certificate to Sales@veltrixelitecontainers.com before ordering. Status must be set before payment.

12.

Payment Disputes

Spot an error, discrepancy, or unauthorized charge? Email Sales@veltrixelitecontainers.com or call +1 573-238-8504 with your order number and a description. We investigate within 1–3 business days, verify the charge, and issue a correction or refund promptly if an error is found. Unsatisfied? Request a management review, then escalate via your payment provider or the process in our Terms of Service.

Our billing promise
If we make a billing error — overcharge, duplicate, or wrong amount — we correct it promptly and refund any overpayment within 5 business days.

13.

Contact Us

Veltrix Elite Containers — Billing & Payments

Address: 2512 E Magnolia St, Phoenix, AZ 85034, USA
Phone: +1 573-238-8504
Email: Sales@veltrixelitecontainers.com
Hours: Monday–Friday, 9:00 AM – 5:00 PM (Mountain Time)

Include your order number with billing questions. For financing, tell us which container(s) interest you. We respond within 1 business day.